Deep wave Lace Frontal

Exchange/Returns

As by Swedish law Hair and Ella’s return period is 14 days and it starts from the day the customer receives their item. You can return, and are liable for the return expense, an item and it must be in a non-used condition, in its original seal or packaging and any possible item that came with the package must be sent back. The shipping cost for the return is paid by you as a buyer. However, if you make an exchange, the shipping cost for the new item back to you is paid by Hair and Ella.

If the product you have bought has been spoiled, tampered with or used, you cannot get a refund. The packaging or sealing of the product you purchased have to be unused.

When returning a product bought from Hair and Ella:

• You must always contact us prior to returning any item.
• You are obliged to keep the product in the same condition as when it was delivered to you. Seal or tags must be intact. If they are removed, you cannot
  return the product due to the nature of our products and hygiene reasons.
• You must not have used the product, but you have the right to investigate the condition of the product upon arrival. If damage or harm is caused to a
  product while investigating it, then this does not qualify for the return policy.
• Please note that you do not qualify for our return policy if the seal of authentication of the product has been broken/opened or the product has been
  used.

Please read full terms here.